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Eric uses his experiences and professional
training in developing unique tools and
techniques to handle conflicts and disputes
in any situation. He has certifications in
conflict management, a Master’s degree in
Public Administration and specialized
training as a S.W.A.T. hostage negotiator,
D.A.R.E officer and child abuse
investigator.
Whether its work, personal or in the
community, Eric unearths the underlying
issues that helps you find solutions you can
live with. He has authored numerous articles
and been a contributing author to two
international books on negotiations. He is
also a member of the National Speakers
Association, Global Speakers Federation,
Toastmasters International, and the
Association of National Park Rangers
Client-facing staff, supervisors, managers,
executives, professionals, neighbours,
family members, and even a suspected felon
or two have benefited from working with
Eric.
Eric is a keynote speaker and can
customize any of his programs to meet
your organization’s needs:
- Stay Sane, Find Your Game
- Train the Trainer
- Customer Service on and off the Customer’s
Turf
- Violence in the Work place
Keynotes- Stay Sane, Find Your Game
click for details
In addition Eric facilitates meetings,
mediates disputes and provides one on one
coaching.
Training and Professional Development
-click for
details
Contact Eric to
write articles for your trade magazines,
news letters and industry news.
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Professional Needs Audit-
Step 1
In the development of quality
professional development programs, audience's needs
and expectations are the outline to Eric's creating
of customize programs. These templates will
help you evaluate professional needs, while
assisting Eric in customizing your programs, which
in turn will better help your professionals handle
day to day challenges.
Contact Eric today
and receive your easy to understand Audit and
Pre-program Review. |
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